Rental Information & Policies
Plan with confidence.
Celebrate with ease.
A little preparation makes room for a wonderful celebration. Explore our rental guidance, and contact our team with questions about your reservation.
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Before Your Event
Your reservation
Review your rental details and the terms provided with your reservation. For questions about payments, reservation changes or cancellations, contact our team so we can help with your specific booking.
Delivery & setup
Our team provides professional delivery, setup and pickup. Check the dimensions and setup requirements listed for your rental, and let us know about your venue and available space before your event.
Clean equipment, thoughtfully prepared
Our inflatables and soft play equipment are cleaned and sanitized before every event. Luxury Bounce Events is fully insured.
Weather & event changes
If severe weather is expected, we will work with you to reschedule whenever possible. Customer safety is always our priority. Contact our team to discuss weather concerns or changes to your event.
Choose the right fit
Review the age guidance, dimensions and product information for each rental. Our team can help you select equipment that fits your guests, celebration and venue.
Questions about your booking?
Call or text (832) 856-9898 or email [email protected]. Have your event date and reservation details handy so we can help.
A little planning. A lot of peace of mind.
Rental Information & Policies
Where can I find the terms for my reservation?
Review the rental details and terms provided with your reservation. Contact our team with payment, cancellation or change requests so we can help with your specific booking.
What happens if severe weather affects my event?
If severe weather is expected, we will work with you to reschedule whenever possible. Contact our team to discuss your event and weather concerns. Customer safety is our priority.
Do you deliver and set everything up?
Yes. Our team handles delivery, professional setup and pickup so you can enjoy your celebration.
What areas do you serve?
We serve Katy, Cypress, Fulshear, Richmond, Brookshire and surrounding Houston communities. Contact us to confirm delivery to your venue.
Are your rentals cleaned before each event?
Yes. Our inflatables and soft play rentals are cleaned and sanitized before each event.
How far ahead should I book?
We recommend reserving 2 to 4 weeks ahead, especially for weekends and busy seasons. Contact us for last-minute availability.